IT Support

Freshwebdesign.com can provide IT Support services in and around Essex. We support a wide range of hardware and software which allows us to cater for most small to medium sized businesses.

PC Healthcheck		PC Installation		Upgrade Installation
Software Support		Home Network Installation		Fresh Home IT Advisor

Networking
The ‘Networks’ team supports and develops data communications networks for all types of businesses. We operate automated systems which actively monitor many aspects of networks (where the technology allows). We aim to discover problems before they affect the network service and to take necessary steps to rectify problems.

We develop and implement new networking, and upgrade existing installations to continuously improve the network provision within your business information Strategy. This work is often complex and resource intensive, and therefore can take some time.

We also operate, support, and manage maintenance and other sub-contractors. We operate on a 24 x 7 basis, for this we operate an on-call arrangement for which the Help Desk is the first point of contact.

General PC Support

With our on-site low cost PC repair and upgrade service, there is no need to take your computer and peripherals to the shop.
We will come to you! Our service is suitable for both business & home users, and is currently available within a 40mile radius of our offices in Colchester.

Most repairs and upgrades can be carried out in 1-2 hours. If we cannot repair your computer on-site, we will collect your computer and carry out the work off-site and deliver it back when repaired. If we need to take your computer away, we will normally quote a fixed price for the work to be completed.

PC Crashing or Freezing
Virus & Spyware Removal
Networking Wired & Wireless
Secure your Network
Hardware Upgrades/Failures
Internet/Email Setup/Problems

Home users:
Call out fee and first hour £45 inc VAT
There after £25 Inc VAT an hour

Most problems are fixed with in an hour and a half

Business Users:
Call out fee and first hour: £55 + VAT
There after £35 an hour + VAT

Most call outs can be arranged so we are with you within 4 hours of receiving the call.

Contact us today: 0871 666 1658

Freshwebdeisgn.com provide IT support contracts. Support contracts are are a cost-effective way of obtaining support on the computer related aspects of your business. We can provide you with a quotation on request, please contact us for a free no obligation quotation.

Hardware Disposal
Equipment such as PCs and servers are rapidly becoming out of date as technology continues to develop. Disposal costs for owners are rising.

Costs include storage, security data cleansing, and environmental regulations. As a result, up to five per cent of the original hardware cost is now being spent on disposal. More often than not, this is not being budgeted for when the equipment is purchased.

European legislations state that companies are required to dispose of old computer equipment in an environmentally friendly way. For many companies this may be a major task. Freshwebdesign.com are able to dispose of computer equipment in a safe environmentally friendly manor for you.

For more information please contact us.